Returns & Exchanges
At Achha Foods, we prioritize the freshness and quality of our products; however, if you receive a damaged or incorrect item, we offer a hassle-free return process within 48 hours of delivery. Due to the perishable nature of our food items, we cannot accept returns on products that have been opened or consumed.
Contact Support
Email our customer service team within 48 hours of receiving your order, providing your order number and clear photos of the items in question.
Verification Process
Our quality assurance team will review your request and the provided images to verify the eligibility of the return based on our freshness standards.
Package Retrieval
Once approved, we will coordinate a pickup from your delivery address or provide instructions for returning the items via our preferred courier service.
Refund or Replacement
Upon receiving the returned goods at our facility, we will immediately process your choice of a full refund to your original payment method or a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing